Versand
Shipping Policy
Last updated: May 7, 2026
Order Processing
Orders are processed within 2-7 business days, depending on the product.
Orders are packed immediately after processing.
Estimated Delivery Time
Most orders arrive within 3-15 business days after shipment.
In very rare cases, customs or courier delays may extend delivery up to 40 business days.
Please note: Delivery time does not include processing time.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email.
Tracking updates may take 1-3 business days to appear after shipment.
Order Cancellations
Orders may be canceled only within 20 minutes of purchase.
Orders that are already packed or shipped cannot be canceled.
Customs & Import Fees
Customs duties, taxes, or import fees are determined by your local authorities.
Musenia is not responsible for any customs or import charges.
Customer Support
For any questions regarding shipping, orders, or returns, please contact us at: